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One Stop BedwettingShipping Policy

Shipping Policy

Information on Shipping and Delivery

Our goal is to get your One Stop Bedwetting order out to you as soon as possible. We ship our bedwetting products and supplies from fulfillment centers in California. All orders are subject to product availability and complete customer order, billing and shipping information being received by One Stop Bedwetting. Shipments are also pending weather restrictions or natural disasters.

 

How Much Does Shipping Cost?

We offer many different shipping methods including USPS and couriers (FedEx/UPS/DHL) to ship both domestically within USA and internationally. Shipping rates are calculated automatically at time of checkout. To see the relevant rates, add the item(s) to your shopping cart and you will see the rates both when you view your cart and at checkout.

 

When Will My Order Ship?

The table below will provide information on when your order will ship.

Day Order Placed (before 11am PST)

When it will ship***** (for MOST items – NOT all items)

Monday Monday
Tuesday Tuesday
Wednesday Wednesday
Thursday Thursday
Friday Friday
Friday after 11am – Sunday Monday

 

Note: Domestic express and overnight orders must be placed by noon PST for shipment on the same day. Express and overnight orders received after noon PST will be shipped the next business day.

 

When Will I Receive My Order?

The  map below provides information on when you will receive your order. Shipping times only apply from the date and time that the order was shipped. Shipping times do not include customs delays. Shipping charges are calculated based on a number of different things such as:

  1. The weight, size and number of products that you have purchased.
  2. The shipping option you select – i.e. ground, 2nd day, express etc.
  3. Your zip code.

Bedwetting Alarm Shipping Map

Insurance

All shipments with orders over $150 are automatically insured. You will need an adult to sign for orders over $150 on delivery.

 

International Orders

We ship all of our products from the One Stop Bedwetting office to international locations via USPS International first class mail. International customers are responsible for any customs charges or any export fees for importing from the United States. One Stop Bedwetting only covers the shipping costs.

 

Cancellations

Cancellations must be made via form submission request to or phone at USA Customers: (800) 230-6775. Your order can only be cancelled before it ships. See the table above for estimated ship times based on when you place your order. Cancellations made after the scheduled ship time are not guaranteed and may not be accepted. Orders that have not processed and shipped will be fully refunded. Orders that have been processed, but have not shipped, will be charged a small fee of $5.00. Orders that have shipped cannot be cancelled and will need to be returned. See our returns and exchange policy. One Stop Bedwetting is not responsible for late cancellation notices and the customer will remain liable for all product and shipping and handling fees.

NEED HELP PLACING AN ORDER?

Call us toll free:  (877) 834-4107  Mon - Fri 9am-6pm PST.   email:  sales@onestopbedwetting.com

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